Every conversation in one inbox
SMS, email, calls, web chat, WhatsApp, Facebook, Instagram and Google Business Messages.
Your leads message you everywhere. Wingman pulls every channel into a single threaded inbox so your team answers faster and nothing gets buried in someone's personal phone.
What Multi-Channel Messaging does
Two-way SMS & email
Business texting from a dedicated number with templates, snippets, attachments and full delivery reporting.
Social & chat channels
Facebook Messenger, Instagram DMs, WhatsApp, Google Business Messages and your website chat widget in one thread.
Built-in phone system
Call tracking, recordings, transcripts, IVR routing and missed-call text-back on every number.
Mobile app
Your whole team answers from their phone with full CRM context, without handing out personal numbers.
What it means for your business
- Sub-minute first response times
- No more channel switching
- Complete records for compliance and coaching
- Missed calls converted to text conversations
Multi-Channel Messaging FAQs
Do I get a dedicated business number?
Yes, provisioned in-platform with A2P registration guidance so your messages actually deliver.
Can multiple people work the same inbox?
Yes — assign conversations, leave internal notes and see who is typing.
Keep exploring
Ready to fly with a wingman?
See Wingman run your follow-up, booking and reviews live — in 30 minutes, on your business.