Industry playbook
Convert browsers into buyers and buyers into regulars
E-commerce and retail growth comes from what happens after the visit. Wingman follows up on abandoned carts, wins back lapsed customers and keeps support conversations moving across every channel.
What's costing you revenue
- Abandoned carts with no structured recovery
- Support tickets spread across email, chat and social
- Repeat purchase rate stuck below potential
- Promotions that never reach the full list
What changes with Wingman
- Higher cart recovery rate
- Faster support response time
- More repeat purchases
Automations built for e-commerce & retail
Play 01
Cart abandonment recovery
Multi-channel sequences bring shoppers back with personalised offers and reminders.
Play 02
Unified customer support inbox
Answer email, SMS, Messenger and Instagram DMs from one place with AI-assisted replies.
Play 03
Win-back and loyalty campaigns
Re-engage dormant customers with automated promotions and review requests.
Ready to run e-commerce & retail on autopilot?
See Wingman run your follow-up, booking and reviews live — in 30 minutes, on your business.